Gotrax GXL V2 Scooter Not Charging-7 Effective Solutions

Electric scooters are becoming popular day by day. There are many brands of this vehicle including GoTrax. This guide will teach you how to fix your GXL V2 if it is not charging.

I have observed that the charging problem is very common. My troubleshooting experience reveals various causes behind it. But, the most common reasons are faulty charging accessories or a dead battery.

Surely, you have come here to fix your scooter. So, let us apply the best solutions mentioned below.

1. Charging Accessories Are Defective

The charging cable or the adapter/brick can be faulty. Does the adapter show a green light when you connect the power? If not, the adapter is defective.

It can be checked with a multimeter. Put the prongs on the adapter and the meter should show 24 volts.

Likewise, the cable can be damaged or worn out. So, examine it carefully. Use another compatible cable or adapter.

2. Electric Supply is Bad

A bad electric outlet is another cause of the charging problems. If the brick does not show a green light, connect it to a different power outlet. Reset the circuit breaker or the surge protector.

Check the outlet by connecting another device like a phone charger. Plug the charger directly into the outlet instead of using an extension.

3. Reset Your GoTrax GXL 2

This is a helpful method to fix a number of issues. A reset will remove the software issues. You can attempt the reset more than once. Here is the process;

Turn ON your GoTrax GXL 2.
Press and hold the “Power” button for 5 seconds.
Release the button when the display turns black.
Wait for a few seconds. Press the Power button once to turn ON the vehicle.

4. Scooter is Overheated

The scooter gets overheated after a long journey. Likewise, it heats up on a hot summer day. Therefore, the battery fails to charge because of the protective mechanism.

Too much heat can lead to accidents, fires, or explosions. So, let the vehicle cool down and keep it in a shady place. Then, charge it after an hour or two.

5. The battery is Drained Out

Sometimes, you do not use the scooter for a long time. It remains inactive and unattended. Resultantly, the battery keeps draining out.

It can also happen when you forgot to charge the vehicle after returning from a journey. The battery is completely dead and cannot pick up power immediately. Hence, leave it plugged in for 12-24 hours.

6. The Charging Port is Defective

Push the connector a little hard into the charging port. Does your GXL charge now? If yes, the port may be loose or defective. That’s why it cannot deliver current. Examine the connector pins inside the port. Replace it and the issue will be resolved.

7. Battery Needs Replacement

In some cases, the battery is expired. Unfortunately, it cannot be revived. Water damage, physical shock, or weak battery are the causes.

So, you have to buy a new battery. Purchase from Amazon or contact GoTrax customer support. If your vehicle is under warranty period, you can claim a free repair.

Bonus: Tips to Extend Battery Life of Gortex GXL V2

Here are some important tips to keep the battery intact. Follow them to extend the overall life of your Gortex electric scooter.

Charge the battery as soon as it gets low. Normally, you should power it up below 30%.
Do not wait for the battery to empty completely.
Avoid overcharging the scooter. Do not leave it unattended or plugged in for long hours. Unplug the scooter once it is fully charged.
Keep your vehicle in shade and in a dry place. Protect it from water.
Do not take it out in the rain, storm, snowfall, or extreme weather conditions.
Charge the battery once a week if you do not use GXL for several months.

FAQs Related to Electric Scooters

I have added some frequently asked questions by the users. Read them for more information.

What to do if my GoTrax does not move on but is turned ON?

Check if the ignition fuse is turned ON. The scooter turns ON but cannot move if the fuse is OFF. The fuse may have blown out. So, replace it and the scooter will start moving.

What is the battery lifespan of GoTrax GXL 2?

GXL 2 uses a 36V battery. It can run up to 12 miles on a single charge. It requires almost 4 hours to charge fully. The maximum rider weight limit is 220 pounds.

How often should I replace the battery of my electric scooter?

Electric scooters have a strong rechargeable battery. However, it expires after living its natural life. Generally, the battery lasts 2-4 years. It can run the scooter between 3000-5000 miles. Lifespan depends on other factors such as storage capacity, weather conditions, usage habits, etc.

Concluding Remarks

Fixing the charging issues is very simple. You just need a few minutes and some patience. This article is the best guide to fixing your GoTrax VXL 2 scooter that is not charging. I have also included important tips for battery protection. Stay connected with us for more updates.