Segway Ninebot ES2 & ES4 Scooter Not Charging- Fixed

Segway Ninebot is one of the popular scooter brands. However, like other electronic toys, it can also pose little problems. For example, some users complain that their Segway ES2 or ES4 is not charging.

My 10-year-old cousin was too worried because his scooter stopped charging. I helped him in fixing his vehicle. I diagnosed the root cause after investing some minutes.

Generally, it is a temporary issue and can be solved with a little effort. In some cases, hardware faults lead to charging problems. However, I will tell you how did I fix my cousin’s ES4. Follow this guide till the end.

1. Charge Your Segway Properly

Be sure to charge your scooter properly. Use the original charger provided with your Ninebot.

  1. Plug the charger firmly into the wall outlet and the scooter.
  2. The LED indicators on the base should start blinking. The lights glow solid if the battery is storing power.
  3. When all the LEDs are lit solid, your scooter is fully charged.
  4. On Ninebot ES4, press the button above the charging port.

Segway Ninebot ES2 & ES4 Scooter Not Charging

2. Is the Battery Fully Discharged?

The most probable cause is that the battery is fully empty. Therefore, it requires some extra hours to store power. So, leave the scooter plugged in for 8-12 hours.

Generally, the battery takes 2-4 hours to charge fully. The LED indicators flash ON/OFF during charging. When all the lights are solid, it is fully equipped.

3. Reset Your Segway Ninebot

Did you try resetting your Ninebot? If not, try it immediately. Here is how to reset the vehicle;

  1. Plug the charger into your scooter and turn ON the power supply.
  2. Now, press the “power” button to turn ON the scooter.
  3. Once it comes ON, click the power button twice.
  4. Hold down the “Power” button for 3 seconds or until the scooter beeps.

3. Is Your Scooter Overheated?

A charging problem occurs when the scooter is overheated. You may have run it for many hours and the battery is discharged. The motor is heated up and the weather is also hot. In this case, the vehicle fails to charge.

Simply leave your Segway for an hour to cool down. Do not use it or connect the power. After an hour or two, connect the charger. Hopefully, it will work properly.

4. The charger or Cable is Defective

Your scooter is fine. But, the charger or the cable is faulty. That’s why it cannot receive power. Make sure you are using the original charging tools given with your Segway.

Then, examine the charger and the cable. The cable should not be damaged, exposed, or broken. If it is defective, try another wire for temporary use. Likewise, the adapter should be in good condition.

5. Broken Ports or Connectors

Moreover, the cable should fit properly into the charging port. Check the connectors whether are loose or broken. Likewise, examine the port on your Ninebot.

Does the cable wiggle or fit loosely? If yes, the port has some issues. Replacing the port can fix the problem. However, consult a professional for technical assistance.

6. Control Board is Damaged

Another cause is that the control board of your vehicle is damaged. It can happen due to an accident or water contact. The indicator stays green or red no matter charger is connected or not.

This case was reported by a customer. When we checked the scooter, its control board was faulty. So, replacing the control board will solve the problem, buy it from Amazon.

However, you should contact the manufacturer before doing this. A certified technician can replace the mainboard. Do not try it at home if you lack repairing skills.

7. Get a Replacement

Some users reported that they got a defective charger. While others complained of receiving a faulty scooter. The product can have a manufacturing fault. You can test the charger by a simple method.

  • Connect the charger to the scooter. Does your Segway beep and does its light turn red?
  • After some minutes, does the scooter beep again and the light turns green?
  • Does it happen on every attempt? If yes, the charger is bad.
  • Contact the company and ask for a replacement. You will get a new charger if the product is under warranty.
  • Similarly, the scooter itself may have a serious defect. If no troubleshooting method works, register a complaint with the Segway. Get a replacement Ninebot.

Frequently Asked Questions About Electric Scooters

Do you have further queries in mind? Read the following commonly asked questions.

How long Segway Ninebot battery run and last?

The battery requires 3-4 hours to fully charge. It can last up to 7 hours. While the scooter can travel 14 to 19 miles with a full battery. The general battery lifespan is up to 5 years.

Can I charge my Segway Ninebot scooter overnight?

It is not recommended to overcharge the scooter. Disconnect the power as soon as the battery is fully charged. Overcharging can damage the battery as well as the vehicle. So, do not leave it unattended and plugged in for a long time.

Are Segway Scooters waterproof and can be used in rain?

Segway ES2 and ES4 both are IP54 rated. These products can withstand water drops or splashes. But, they cannot bear heavy rain and water. So, do not drive in rain or leave the scooter immersed in water. The newer Ninebot Maz is IPX7 rated and can be immersed in water for 30 minutes.

Also Read: How to Fix Your Razor Power Core 90

Closing Remarks

So, this guide has fixed your Segway Ninebot scooter that was not charging. You can apply all these solutions to both ES2 and ES4. Read FAQs for further information. Our team of experts is always here to help you. Tell us in the comment section if you have any other problems.

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